Why does Marine Lite want an ISO 9001:2015 certificate, what will it prove?
The ISO 9001:2015 certification confirms that our products conform to the highest standards of quality in the world, commit to anything refers to legislation from the early stages of design through product manufacturing and delivery to the end user. All processes, employed by Marine Lite to deliver our products and services, are determined, resourced appropriately, documented, monitored and measured to ensure conformance to Customer requirements and Business objectives.
To keep our customers satisfied! How do we do this?
We meet their requirements!
How do we do this?
We implement a tried and tested framework for taking a systematic approach to managing our companies processes so that we consistently turn out products that satisfies our customers’ expectations. We ensure the quality policy and quality objectives are established and are compatible with the context and strategic direction of the Company. Quality objectives have been set and are maintained as part of the internal auditing, monitoring and management review processes, in order to enhance customer satisfaction. Increasing sales and maximizing production pace and interact with high customer satisfaction, annihilation of complaints and system failures.
How can we keep up satisfying our customers?
The quality system we are implementing is for our company today with say 4 staff members and 200 customers. Tomorrow however we cannot say that we have the same quality with 4 staff and 400 customers, unless we keep updating and improving our quality system – so we keep the system alive, changing to keep our quality to the highest standards in the world!
How can we insure that we follow all the steps to insure this quality?
We check that the steps in the quality manual are being implemented by doing internal audits (checks) on a regular basis. Moreover the certificate is received from an international body such as LLoyds thus confirming to our national and international customers that they will be constantly provided with high-quality products through extensive and strict external audit.